Mechanical Services Engineer

Join a practical, supportive engineering team

We’re looking for a hands-on Mechanical Services Engineer to join our team at Austin Heating & Cooling. This is a practical, site-based role for someone who enjoys fault-finding, fixing problems properly and helping customers keep their heating, hot water, ventilation and mechanical systems running reliably.

As a Mechanical Services Engineer, you’ll carry out service, planned maintenance, reactive maintenance, installation, commissioning, fault-finding and repairs across commercial and domestic mechanical building services systems. You’ll be based from Ingham near Thetford, with regular travel to customer sites.

• Working on heating and hot water systems, pumps, pressurisation units, expansion vessels, valves, pipework, distribution systems, ventilation, air handling equipment, air conditioning, refrigeration plant, water treatment equipment and BMS-controlled mechanical systems.
• Carrying out mechanical pipework installations using copper, carbon steel, stainless steel and plastic pipework systems.
• Using technical drawings, schematics and specifications to understand the job and complete the work correctly.
• Reporting clearly on equipment condition, faults found, work completed and any recommended repairs, upgrades or replacements.
• Completing job cards, reports, maintenance paperwork and timesheets accurately and on time.
• Communicating clearly with customers and end users while on site.
• Spotting practical opportunities for repairs, improvements or follow-on work that support customers and the company.
• Helping trainees, junior engineers and colleagues by sharing practical site knowledge where required.

• A practical engineer who takes pride in doing the job properly and safely.
• Experience working on commercial mechanical services systems with good fault-finding and problem-solving skills.
• Confidence reading and working from technical drawings and schematics and a good understanding of site Health & Safety and safe systems of work, with clear communication skills when dealing with customers, site contacts and colleagues.
• A full clean UK driving licence.
• An Enhanced DBS check, or willingness to complete one as part of the role.
• NVQ Level 3, City & Guilds Level 3, or an equivalent practical qualification in Plumbing, Heating, Mechanical Engineering, Building Services Engineering or similar.

• Commercial Gas qualifications.
• Unvented Hot Water Certificate (G3) and Water Regulations qualification.
• HVAC or refrigeration qualifications.
• BMS experience, Pipe fitting experience, Legionella awareness.
• IPAF and PASMA and UKATA Asbestos Awareness.

You’ll be joining a team that values practical skills, common sense and reliable workmanship. We want engineers who enjoy solving problems, working with customers and being part of a team that supports one another on and off site.

Training will be provided where applicable, and experienced engineers will have opportunities to share their knowledge with trainees and colleagues. The role is varied, hands-on and customer-facing, with the chance to work across a wide range of mechanical services systems.

• Competitive salary based on knowledge and experience
• Overtime opportunities.
• Modern service vehicle, specialist tools, uniform, and PPE provided.
• Enhanced annual leave for continued service.
• Purchase of leave scheme
• Salary sacrifice pension scheme
• Ongoing training and development to help you grow in your career.
• Annual occupational health checks and an option to receive Winter flu vaccination voucher.
• Option to purchase private healthcare
• A supportive, friendly team that values your contribution.
• The rewards of working for a family owned, Private Company where we value all of our employees as key players in our business.