Multi-Trade Technician; Plumbing & Drainage

Position: Multi-Trade Technician (Plumbing & Drainage)
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent opportunity.

Multi-Trade Technician - Mobile

Salary: £16.42 per hour (£32,019 per annum)

Location:

Norwich – Mobile

Hours:

37.5 hours per week
Job Type: Permanent
Benefits:
Company vehicle, paid travel time, standby allowance and enhanced overtime rates

About the Company

Our client is an established and growing Hard Facilities Management (FM) provider, delivering specialist engineering and maintenance services across Yorkshire, the Northwest and wider UK.

Due to continued growth, they are looking for an experienced Multi-Trade Technician (Plumbing & Drainage) to join their mobile engineering team.

This is an excellent opportunity for an experienced Multi-Trade Technician (Plumbing & Drainage) looking for a varied role where no two days are necessarily the same, working across a diverse range of commercial and public-sector sites.

Reporting to Contracts Manager

You will be responsible for both planned and reactive maintenance services across multiple sites and sectors, while providing a professional service to customers.

What's on Offer?

* Company work vehicle provided

* 37.5-hour standard working week

* Paid travel time after the first and last 30 minutes of each working day

 * £150 standby payment for participating in the call-out rota

* Day-to-day (D2D) travel time paid when on call-out

* Overtime paid at 1.5x for hours worked above 37.5 hours per week

* Permanent position with an established and growing FM business

* Varied work across multiple sites and sectors

* Opportunity to develop your experience across a broad range of electrical systems

* Pension 3% company /4% employee

* 23days holiday plus stats

* Bupa Healthcare after probation

* Group Life insurance

The Role

The Multi-Trade Technician will provide both planned and reactive maintenance services across multiple sites and sectors, with a strong emphasis on plumbing and drainage. The role involves delivering planned preventative maintenance (PPM), reactive repairs, fault finding, and small installations, while also supporting other building fabric and multi-trade tasks. This role requires flexibility, technical skill, and a customer-focused approach.

Key Responsibilities

Deliver Planned Preventative Maintenance, Reactive Repairs, and Installation works on systems including (but not limited to):
Domestic and commercial hot & cold-water systems
Sanitary ware installations and maintenance
Drainage systems (internal & external) including unblocking, repair, and jetting
Pumps, water tanks, and associated controls
Rainwater goods and pipework repairs
Minor leak detection and repairs
Carry out multi-trade tasks where required, such as basic carpentry, tiling, plastering, and painting to complete plumbing-related works.
Fault find and repair plumbing and drainage systems effectively.
Respond promptly and positively to reactive call requests from the Helpdesk Team.
Provide on-call service as part of a call-out rota.
Compile accurate quotations for installation and repair works, including materials and labour requirements.
Identify non-repairable issues and promptly advise the Contract Manager with findings and recommendations.
Travel to various sites as required to fulfil allocated tasks.
Follow instructions from Line Manager regarding scope and scheme of works.
Ensure compliance with Service Level Agreements (SLAs).
Monitor and update the CAFM system with work progress and completion details.
Engage with Health & Safety and Learning & Development forums to remain compliant with site safety regulations and maintain up-to-date training.
Promote sustainable use of materials and recycle where possible.
Always represent the company in a professional and positive manner to clients and colleagues.
Undertake any other duties required by the business and within the scope of the role.

Qualifications required:

NVQ Level 2/3 in Plumbing (or equivalent).
Water Regulations (WRAS) and Unvented Hot Water (G3) certification desirable.
Multi-Trade (Plumbing & Drainage) Technician

Job Description
Confined Spaces or High-Pressure Jetting certification (advantageous).
CSCS/ECS Card…