Field Service Engineer

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Servicing Engineer Field service, maintenance and fault-finding for packaged water systems

Stoke Bruerne, Northamptonshire

£30,000-£50,000

40 per week

Permanent, full-time

Packaged Water Solutions is seeking a capable, customer-focused Servicing Engineer to maintain, diagnose and repair packaged water systems at customer sites. This is a practical field role for an engineer who enjoys solving problems, working independently and delivering a professional service.

• Plan and complete scheduled servicing and preventive maintenance visits at customer sites.
• Diagnose mechanical and system faults, identify root causes and carry out effective repairs.
• Service pumps, valves, filters, UV equipment, vessels, gauges, controls and associated pipework.
• Replace worn or failed components and undertake minor pipework modifications using appropriate materials and jointing methods.
• Support installation, testing and commissioning of new or modified packaged water systems.
• Carry out pressure, leak, flow and functional checks in accordance with safe working procedures.
• Complete clear service reports, record readings and parts used, and communicate follow-up actions promptly.
• Manage tools, test equipment, spare parts and vehicle stock so you are prepared for each visit.
• Work safely on customer premises, following risk assessments, site rules and company procedures.
• Build positive customer relationships and provide clear, practical advice on equipment condition and maintenance needs.

• Practical experience in plumbing, pump servicing, pipe fitting, mechanical maintenance, plant-room work or field service.
• Good working knowledge of pipework, pumps, valves and mechanical services.
• Strong fault-finding skills and the ability to read drawings, schematics and equipment manuals.
• Ability to plan site visits, manage your own workload and work effectively without close supervision.
• Professional communication and a helpful, customer-focused approach.
• A disciplined approach to safety, testing, service documentation and care of customer premises.
• A full UK driving licence and willingness to travel to customer sites.

Any of the following would be advantageous, but applicants do not need to meet every point:

• A recognised plumbing, mechanical engineering, pump, pipe fitting or building-services qualification.
• Experience servicing water-treatment equipment, filtration, UV systems, softeners or packaged plant.
• Electrical awareness and experience working safely around controls, sensors and motor-driven equipment.
• Installation, commissioning or field-service experience.
• Relevant safety training, such as CSCS, confined-space, water-hygiene or lifting certification.
• Experience producing service reports and using digital job-management systems.

• Competitive salary of £30,000-£50,000, depending on experience.
• Occasional overtime and a performance-related bonus.
• Company pension and paid annual leave.
• Product training, professional development and scope for career progression as the company grows.
• A varied field role working on a broad range of packaged water systems and customer sites.
• Support from an experienced engineering team, with the autonomy to manage your service workload.
• The opportunity to join a growing specialist engineering business.