Patient Care Coordinator 124310

Equity Staffing Group is seeking a Medical Administrative Assistant to join a busy healthcare team in Norwood, MA. This role is ideal for an organized, detail-oriented professional with strong administrative or secretarial experience. Previous healthcare experience and EPIC knowledge are highly preferred.

Location: Norwood, MA
Schedule: Monday-Friday, 8:30 AM-5:00 PM
Dress Code: Business casual or scrubs
Experience: 1+ year required

• Provide inbox coverage and administrative support for approximately 25 healthcare providers.
• Monitor, organize, and route provider inbox messages to ensure timely follow-up.
• Complete and process patient forms, letters, and other documentation.
• Coordinate and process imaging prior authorizations.
• Contact patients regarding appointment changes and assist with rescheduling.
• Receive, review, sort, and distribute incoming faxes.
• Maintain accurate patient and administrative information within the electronic medical record.
• Communicate professionally with patients, providers, and internal departments.
• Assist with general secretarial and administrative duties in a fast-paced medical office.
• Help ensure provider requests and patient needs are addressed accurately and efficiently.

• At least 1 year of administrative, secretarial, or related professional experience
  .
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and support a large provider group.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Comfortable working in a fast-paced environment.

• Previous healthcare or medical office experience.
• Experience using EPIC
  .
• Strong administrative and secretarial background.
• Experience supporting multiple healthcare providers.
• Familiarity with prior authorizations, patient scheduling, medical forms, and electronic medical records.

Candidates should expect 1-2 interview rounds
, which may include video and/or in-person interviews.

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