Advanced Automotive Service Technician

Advanced Automotive Service Technician

Location: 14 Washington St Westwood, Massachusetts

Position Type: Full-Time, Flat Rate

Work Arrangement: On-Site

Are you the technician everyone else comes to for help? We're seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences.

This is more than a technician role. We're looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs.

If you're motivated by challenging diagnostics, continuous learning, strong earnings potential, and the opportunity to be part of a growing organization, we'd like to meet you.

• Diagnose and repair complex mechanical, electrical, drivability, and performance concerns
• Troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems
• Utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes
• Verify repairs through comprehensive testing and quality inspections

• Diagnose and service vehicle computer systems, sensors, modules, and network communications
• Perform software updates, calibrations, and programming when required
• Stay current on hybrid, electric vehicle, and emerging automotive technologies

• Communicate technical findings in a way customers can easily understand
• Assist service advisors with accurate recommendations and repair estimates
• Mentor and support developing technicians, helping elevate shop performance and technical expertise

• Maintain high-quality workmanship while achieving productivity goals
• Follow all company safety procedures and manufacturer repair standards
• Accurately document inspections, findings, repairs, and recommendations

• ASE Master Technician, A1 and or Manufacturer Certified
• Advanced automotive diagnostic capability
• Strong electrical and electronic troubleshooting skills
• Proven engine performance and drivability diagnosis experience
  
  Proficiency using scan tools, diagnostic software, and testing equipment
• Ability to read wiring diagrams, OEM service information, and repair procedures
• Strong attention to detail and commitment to quality
• Excellent problem-solving skills
• Professional communication and customer service abilities
• Ability to work independently with minimal supervision

• ASE Certifications (A1–A8 preferred)
• ASE Master Technician certification
• Hybrid and EV experience
• Advanced engine performance diagnostics experience
• Leadership or mentoring experience
• Minimum 3+ years of hands-on automotive repair experience

• Diagnose problems accurately the first time
• Consistently minimize comebacks
• Maintain strong productivity and efficiency
• Earn customer trust through honesty and transparency
• Continuously develop their technical expertise
• Help elevate the technicians around them

We are redefining the automotive service experience through a technology-forward approach that prioritizes both customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service.

• Competitive compensation
• Weekly payroll
• Medical, dental, and vision options
• 401(k) and Roth retirement plans
• Paid time off and holidays
• Ongoing training and professional development
• Career advancement opportunities

If you're ready to build your future with a company that values technical excellence, customer service, and continuous growth, we want to hear from you. Apply today and join a team that recognizes and rewards exceptional talent.