Identity Governance Administration Analyst

Rockland Trust is a full service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our longstanding philosophy-Where Each Relationship Matters-guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and worklife balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, longterm careers.

We are seeking a highly skilled Identity Governance Administration Analyst. This individual will play a critical role in governing user access, driving identity governance initiatives, supporting compliance requirements, and partnering with technology and business stakeholders to strengthen security controls across the organization. This individual will be responsible for administering, optimizing, and continuously improving the organization's Identity Governance and Administration (IGA) program.

The analyst partners closely with Information Security, IT Operations, HR, Compliance, Internal Audit, and business stakeholders to reduce access-related risk and maintain a strong security and compliance posture.

• Manage and support enterprise Identity Governance and Administration (IGA) solutions.
• Design, implement, and maintain role-based access control (RBAC) models and access governance standards.
• Design, implement, and maintain Segregation of Duties (SoD) policies and controls.
• Ensure timely and accurate user provisioning and deprovisioning across enterprise systems and applications.
• Troubleshoot provisioning failures and entitlement issues.
• Support IAM policy development and governance framework improvements.
• Drive continuous improvement initiatives to enhance operational efficiency and reduce access risk.

• Conduct access risk assessments and entitlement reviews to identify excessive, unauthorized, or dormant access.
• Support internal and external audits by providing evidence of access controls, certifications, and remediation activities.
• Identify and address segregation of duties (SoD) conflicts and access control violations.
• Develop and maintain documentation, policies, standards, and procedures related to identity governance.
• Recommend remediation strategies for access control gaps and excessive privileges.
• Troubleshoot and resolve complex provisioning, entitlement, and access governance issues.

• Develop metrics, reporting, and dashboards related to access governance and compliance activities.
• Present governance and compliance metrics to management and stakeholders.
• Analyze trends in user access, certification results, policy violations, and audit findings.

• Partner with Internal Audit, Compliance, Risk Management, and Information Security teams to support regulatory examinations and audits.
• Collaborate with Security, Compliance, HR, IT Operations, Internal Audit, and application owners to support access governance initiatives.
• Collaborate with business stakeholders to establish and maintain role definitions and access…