Parts Specialist – Commercial Refrigeration & Food Equipment

Overview

Salary: $60,000–$70,000 annually + quarterly bonus opportunities (based on experience).
Location: Norwood, MA (On-Site).

Are you experienced in sourcing parts within the commercial refrigeration, food equipment, HVAC/R, or related trades? Our client is seeking a Parts Specialist to join a growing, family-led organization with more than 35 years of experience serving customers throughout New England. This is an opportunity to join a company that values Communication, Accountability, and Respect while offering long-term career growth, professional development, and a strong promote-from-within culture.

• Analyze schematics, diagrams, and equipment documentation to identify required replacement parts.
• Research, quote, order, and manage parts procurement with a high degree of accuracy.
• Communicate with manufacturers and suppliers to source the correct components efficiently.
• Collaborate closely with the Service Department to ensure timely parts availability.
• Prepare written proposals for customers and maintain follow-up communication.
• Assist with receiving orders and supporting additional departmental needs as required.
• Manage multiple priorities while maintaining strong attention to detail.

• Proven experience sourcing parts within commercial refrigeration, food equipment, HVAC/R, kitchen equipment, or a related trade industry.
• Strong research and problem-solving skills with the ability to identify accurate replacement components.
• Experience reading and interpreting schematics, diagrams, and technical documentation.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Collaborative mindset with the ability to work effectively as part of a team.

• Highly competitive compensation with regular performance reviews.
• Quarterly bonus incentives.
• Comprehensive health coverage.
• 401(k) with 4% company match.
• Life insurance and free dental coverage.
• Professional development, training, and tuition reimbursement opportunities.
• Strong internal advancement and career growth opportunities.

• Full-time, on-site position.
• Typical schedule:
  
  7:30 AM – 4:30 PM.
• Applicants must be authorized to work in the United States without sponsorship. Visa sponsorship is not available for this position.