Calibration Technician III

Calibration Technician III – Pharmaceutical Calibrations and Instrumentation Team

Location:

Norwood, MA (primarily Boston metro area). Up to 50% travel required, with a projected minimum of 75% in the Boston metro area.

We are seeking a Calibration Technician III who can perform calibrations onsite at our client pharmaceutical facilities in Norwood, MA and other sites in the area if needed. If you prefer working at a fast pace, "on the go" instead of at a desk, have a passion for performing quality work, and have a strong electronics or instrumentation background, this position may be just for you.

Calibration Technicians complete calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI and/or client specific policies and procedures. They are expected to take a proactive role in supporting the Team and in providing client support and are expected to build a high level of trust with internal and client personnel. This trust is developed through consistently upholding PCI Values and demonstrating Honesty, Integrity, Pride, Accountability, Teamwork, and Commitment.

Additional expectations include broader knowledge of instrumentation and regulatory compliance. The Tech III is expected to identify and execute tasks that enhance the capability of PCI to provide an ‘added value’ service for clients and provide guidance and direction on technical issues. They have a higher level of technical experience and expertise to troubleshoot issues, as well as assist in providing innovative, creative, effective, and long‑term solutions.

• Under supervision, completes calibrations and qualifications in a safe, timely, and accurate manner, following PCI and client specific policies and proposals.
• Able to perform, with guidance, basic pressure, temperature, humidity, time and CO2 calibrations.
• Is adept at handling PCI and client owned equipment and test equipment with care.
• Identifies project supply and equipment needs and conveys to the appropriate resource to ensure availability.
• Works to understand client needs and requirements through effective communication and develops client relationships through excellent customer service.
• Ensures client requests are conveyed to the appropriate PCI management resource and met in accordance with management direction.
• On average, 90–95% of work time will be utilized completing scheduled calibration and maintenance events.
• Timesheets and expense reports are completed weekly with accurate labor and expense codes.
• Maintains a neat and professional PCI work area and projects a professional image at all times.
• Always considers safety when executing tasks and projects. Ensures that PCI work areas are safe, neatly organized and professional on‑site and in an office environment.

• With minor supervision, completes calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI or client specific policies and procedures, and in a safe manner.
• With guidance, able to perform flow, conductivity, pH, mass and dimensional calibrations.
• Is attune to potential new opportunities for PCI when at a client site or interacting with a client and relays this lead back to Leader/Manager.
• Completes timesheets with correct labor code charges (weekly) and assists other PCI Associates in proper coding of time and expenses.
• Responsible for proper handling and maintenance of PCI and client equipment, including testing and standards equipment.
• Learning to troubleshoot and perform repairs, but the majority of work will continue to be scheduled calibrations and maintenance events.
• Able to identify and report any safety issues at the work site, including educating peers on safety practices.

• Without direct supervision, completes calibrations, qualifications, and PMs with accurate and timely GxP documentation, following PCI or client specific policies and procedures, and in a safe manner.
• Provides effective solutions to client needs and requirements, effectively communicates with clients, and develops client…