Sales Associate II

Sales Associate II

Sales Jobs

Location:

Norwood, MA

Summary: The Sales Associate II serve as a sales representative by actively reaching out to contractors, builders, and developers to promote our products and services. You will engage in outbound calls, build relationships, and encourage potential clients to visit the branch for consultations and to explore our product offerings. Your efforts will focus on acquiring new accounts and expanding our market presence.

The primary responsibility is to seek out and capture new market share.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:30 PM

Seniority Level: Associate

Employment Type: Full-time

Compensation: This salaried, exempt position pays from $50,000 to $60,000 per year. The estimated annual pay for new hires generally ranges from $50,000 to $60,000 or more, depending on experience, education level and annual bonuses (based on performance).

Essential Duties and Responsibilities:

• Deliver an exceptional showroom experience by engaging with customers, offering design inspiration, and addressing inquiries via email, phone, or in person.
• Qualify walk-in customers to understand their project scope and recommend MSI materials to meet their full project needs.
• Acquire new contractors/clients for MSI.
• Maintain client relationships through follow-ups and outstanding customer service.
• Actively follow up with trade customers to explore opportunities and close sales by addressing outstanding quotes and providing excellent service.
• Gain comprehensive knowledge of MSI products within the showroom.
• Ensure the showroom and displays are kept in top condition, products are updated, and marketing materials are readily available for customers.
• Perform additional duties as assigned.

Education and/or Experience Requirements:

• High School Diploma required.
• Minimum of 2 years of related industry experience preferred.
• Previous retail sales experience in the industry is required.
• Industry experience highly preferred; experience in Counter top, Distribution, or Building Materials sales is a plus.
• Knowledge of tile and stone is a plus.
• Ability to offer solutions that meet customer needs.
• Excellent oral and written communication skills in English.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Quick learner with the ability to understand MSI products.
• Experience using PCs and navigating multi-window environments.
• Valid driver’s license required.
• Willingness to travel up to 90% of the time.
• Availability to work on Saturdays.
• Resilience in handling customer rejections.
• Bilingual abilities are a plus.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits:

• Referral, holiday, and annual bonuses or commission opportunities
• Eligibility for an annual merit-based increase
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group.

MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.