Sales Manager

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Full Time Sales Hampton Inn Norwood, MA, US

3 days ago Requisition

Salary Range: $68,000.00 To $72,000.00 Annually

• Thepositionisaccountableforproactivelysolicitingandhandlingsalesopportunities.
• Ensuresbusinessisturnedoverproperlyandinatimelyfashionforproperservicedelivery.
• Conducts day-to-dayactivitiesrelatedtosaleswithafocusonbuildinglong-term,value-basedcustomerrelationshipsthat enableachievementof sales objectives.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager;
• Ensureuniformandpersonalappearancearecleanandprofessional;
• Maintainconfidentialityofproprietaryinformation;protectcompanyassets.
• Welcome and acknowledge all guests according to company standards; anticipate andaddressguests'service needs;thankguestswithgenuineappreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reachcommongoals.
• Complywithqualityassuranceexpectationsandstandards.
• Identifyandrecommendnewideas,technologies,orprocessestoincreaseorganizationalefficiency, productivity,quality,safety, and/or cost-savings.
• Stand,sit,orwalkforanextendedperiodoftimeorforanentireworkshift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Performotherreasonablejobdutiesasrequestedby Supervisors

• Proactively builds and strengthens relationships with existing and new customers to enablefuturebookings.
  
  Activitiescouldincludesalescalls,entertainment,FAMtrips,trade shows,etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Managesanddevelopsrelationshipswithkeyinternalandexternalstakeholders.
• Provides accurate,complete and effective turnover to Event Management.

• Researchesanddevelopsnewleadsforpropertybusiness.
• Participates in sales calls with members of sales team to acquire new business and/or closeonbusiness.
• Upsells each business opportunity to maximize revenue potential.
• Executes and supports the operational aspects of business booked (e.g., generating proposal,writing contract, customer correspondence).

• Identifiesnewbusinesstoachievepersonalandlocationrevenuegoals.
• Understands the overall market - competitors' strengths and weaknesses, economic trends,supplyanddemand etc.andknows howtosell against them.
• Closesthebestopportunitiesforthelocationbasedonmarketconditionsandlocationneeds.
• Gains understanding of the location's primary target customer and service expectations;serves the customer by understanding their business, business issues and concerns, to offer betterbusiness solution.

• Executes brand'sCustomer Service Standardsandproperty 'sBrand
  
  Standards.
• Setsapositiveexampleforguestrelations.
• Interactswithgueststoobtainfeedbackonproductqualityandservicelevels.

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years' experience in the sales and marketing orrelatedprofessional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area.