Sales Manager

Company Description

Jiten Hotel Management (JHM) is a premier hotel management company operating award-winning properties across Connecticut, Massachusetts, New Hampshire, and New York. For over 20 years, JHM has specialized in delivering outstanding guest satisfaction while driving strong financial performance, including top-producing hotels within their competitive markets. The company offers comprehensive services such as turnkey accounting, payroll, renovation, franchise conversions, human resources, and legal consulting.

JHM employs more than 600 trained associates across 12 hotels and maintains rigorous service standards to foster long-term guest loyalty. The organization is known for genuine customer service and personal attention that consistently enhances guest experiences and hotel profitability.

The Sales Manager is a full-time, on-site role based in Norwood, MA, responsible for driving revenue growth and strengthening the hotel’s market position. Day-to-day tasks include identifying and developing new business opportunities, managing key accounts, and maintaining strong relationships with corporate, group, and leisure clients. The Sales Manager will create and execute sales plans, prepare proposals and contracts, and collaborate with the operations and revenue management teams to optimize occupancy and rate strategies.

This role also involves analyzing market trends, attending networking events and trade shows, conducting site visits, and tracking performance against sales targets. The Sales Manager will contribute to forecasting, reporting, and continuous improvement of sales processes while upholding JHM’s standards for service and professionalism.

• Demonstrated experience in hotel or hospitality sales, including account management, business development, and client relationship building.
• Strong skills in sales planning, forecasting, and performance analysis, with the ability to use data and reports to inform strategy.
• Proficiency in using CRM systems, sales tools, and hotel property management or revenue management systems.
• Excellent communication, negotiation, and presentation skills, with the ability to collaborate effectively across departments.
• Proven organizational and time management abilities, including managing multiple accounts, deadlines, and priorities.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent relevant experience.
• Previous experience in branded hotel environments (e.g., Marriott, IHG, Choice) is highly beneficial.
• Willingness to work on-site in Norwood, MA and travel locally for client meetings, sales calls, and industry events as needed.