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Lab Supervisor

Job in Norwood, Norfolk County, Massachusetts, 02062, USA
Listing for: Adecco US, Inc.
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-07-10
Job specializations:
  • Science
    Healthcare Compliance
Salary/Wage Range or Industry Benchmark: 40 USD Hourly USD 40.00 HOUR
Job Description & How to Apply Below
We are seeking an experienced  
** Customer Site Supervisor
** to join the  
** Unity Lab Services (ULS)
** team. This customer-facing leadership role is responsible for overseeing laboratory asset management operations, coordinating service activities, supervising site personnel, and ensuring laboratory equipment and inventory are managed efficiently.

The ideal candidate has a strong background in laboratory operations, customer service, asset management, and team leadership within life sciences, healthcare, biomedical, or related scientific environments.

*
* Location:

** Norwood, Massachusetts - onsite

*
* Employment Type:

** Temporary (minimum 6-month temp/contract role)

*
* Work Hours:

Monday-Friday, 8:00am-5:00pm*
* ** Pay Rate:**  $ 40.00/hr.

** Key Responsibilities*
* + Supervise day-to-day laboratory asset management operations at a customer site.

+ Manage laboratory equipment inventories, service requests, work orders, and maintenance records.

+ Ensure compliance with contract requirements, laboratory regulations, and safety standards.

+ Build and maintain strong relationships with customers, vendors, field service engineers, and internal teams.

+ Coordinate equipment maintenance, repairs, and preventive maintenance activities.

+ Review service reports and invoices for technical accuracy and financial compliance.

+ Maintain accurate records within the CMMS (Computerized Maintenance Management System).

+ Escort field service engineers within laboratory environments and coordinate service activities.

+ Monitor service quality, vendor performance, and customer satisfaction.

+ Support quarterly business reviews and continuous improvement initiatives.

+ Assist with contract renewals and Statement of Work (SOW) activities.

+ Lead problem resolution efforts and support operational improvements.

+ Ensure inventory accuracy and proper documentation of laboratory assets.

+ Promote Thermo Fisher's core values of Integrity, Innovation, Intensity, and Involvement.

** Qualifications*
* + Bachelor's degree in Life Sciences, Biology, Chemistry, Biomedical Science, Engineering, Agriculture, Healthcare, or a related field (or equivalent experience).

+ 3-5 years of experience in laboratory operations, life sciences, healthcare, biomedical, agriculture, or a related scientific field.

+ Minimum of 2 years of supervisory or people management experience.

+ Experience managing laboratory assets, equipment, or service operations.

+ Customer-facing experience with excellent relationship management skills.

+ Working knowledge of laboratory safety procedures and regulatory compliance.

+ Experience using CMMS (Computerized Maintenance Management Systems) or similar asset management software.

+ Strong analytical, organizational, and problem-solving skills.

+ Proficiency with Microsoft Word, Excel, and PowerPoint.

** Preferred Skills*
* + Laboratory operations and workflow management

+ Laboratory asset and inventory management

+ Equipment maintenance coordination

+ Preventive maintenance programs

+ Vendor management

+ Contract and service management

+ Continuous improvement initiatives

+ Customer relationship management

+ Quality systems and regulatory compliance

+ Data management and documentation

+ Cross-functional team collaboration

** Work Environment*
* This position is primarily onsite at a customer laboratory and may involve work in:

+ Research laboratories

+ Healthcare or biomedical facilities

+ Shipping and receiving areas

+ Stockrooms and inventory locations

+ Office and administrative spaces

** Why work for Adecco?*
* · Weekly Pay

· 401(k) Plan

· Skills Training

· Excellent medical, dental, and vision benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.  Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

** IMPORTANT:
** This role is being recruited for by Adecco's Healthcare & Life Sciences…
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