Installation Technician

Position Summary

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electro‑mechanical equipment in customers’ premises and signal receiving centers. The Installer performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required.

• Installs, dismantles, and reconstructs equipment required by customer or ADT order.
• Makes connections and required adjustments as directed; tests operation of all components of each system to the signal‑receiving center to properly establish service.
• Evaluates information furnished for the job, delivered materials, layout of customers’ premises and practical routes for cable, conduit and/or wiring.
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use.
• Follows safety practices to safeguard against injury and damage to property.
• Safeguards against loss of unused materials, ladders, and tools on a job site or office location.
• Cleans up debris from installation, patches drill holes, and returns unused materials.
• Performs other duties as required.
• Maintain 93% or above Quality.
• Performs upsells of $850 or above per month.
• Works in a dynamic, collaborative environment, closely with customers and coworkers.
• Provides solutions by visiting customers at their homes or businesses.

• High School degree or equivalent mandatory.
• Electronic Trade School training desired.
• 3 years maintenance/installation experience.

• Excellent communication skills required.
• Valid driver’s license.

Los Angeles Applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants:
Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.