Warehouse Helper

Warehouse Helper
 About Joe Warren & Sons Co., Inc. (JWS)
 Joe Warren & Sons Company Inc. (JWS) is a leading provider of commercial refrigeration and food equipment services and sales throughout New England. Established in 1991, JWS is a family-owned and operated company headquartered in Norwood, MA, with branch offices in Brentwood, NH, and Moosup, CT.
 Our strong history of above-market growth is driven by loyal customers, a dedicated team, thoughtful leadership, and an industry-leading reputation for quality service.

Position Overview
 We are seeking a dependable and hardworking Warehouse Helper to support warehouse, delivery, fleet, facility, and inventory operations.
 Reporting directly to the Manager of Inside Operations, this position works closely with the Service Department, Parts Department, Field Service Technicians, and other operational teams. The ideal candidate is reliable, safety-conscious, organized, and willing to assist wherever needed to help keep daily operations running smoothly.

Key Responsibilities
 Delivery and Field Support
 Deliver parts, materials, tools, and equipment to customers and technicians throughout the JWS service area.
 Assist with loading and unloading delivery vehicles.
 Serve as a second set of hands when delivering, moving, or positioning equipment.
 Confirm that deliveries are complete, accurate, and handled safely.
 Maintain professional and courteous interactions with customers, technicians, and team members.
 Warehouse and Inventory Support
 Keep warehouse inventory organized, properly labeled, and safely stored.
 Assist with receiving, unloading, uncrating, inspecting, and staging inbound shipments.
 Prepare and stage parts, materials, and equipment for outbound deliveries and technician use.
 Help maintain clean, organized, and accessible warehouse and storage areas.
 Report damaged, missing, or incorrectly received materials to the appropriate manager.
 Assist with inventory counts and other inventory-related tasks as needed.
 Fleet Support
 Drop off and pick up company vehicles that require maintenance, repairs, inspections, or other services.
 Help maintain the cleanliness and organization of company vehicles.
 Report observed vehicle damage, maintenance concerns, or safety issues promptly.
 Facility Support
 Complete general facility-related tasks as directed by the Manager of Inside Operations.
 Assist with maintaining clean, safe, and orderly warehouse, office, and exterior areas.
 Support minor maintenance, cleanup, organization, and operational projects.
 Identify and report potential safety hazards or facility concerns.
 Team and Operational Support
 Support the Service, Parts, Field Service, and Inside Operations teams as needed.
 Follow instructions and complete assigned tasks accurately and within expected time frames.
 Communicate delays, questions, or problems promptly.
 Follow all company safety procedures and proper material-handling practices.
 Perform other related duties and special projects as assigned.

Required Qualifications
 Valid driver’s license with a satisfactory driving record.
 Ability to safely lift, lower, carry, push, and move packages or equipment typically weighing between 5 and 35 pounds and occasionally weighing up to 80 pounds.
 Ability to perform physical work that may include standing, walking, bending, reaching, lifting, and carrying throughout the workday.
 Ability to safely operate hand trucks, carts, pallet jacks, and similar warehouse equipment after appropriate training.
 Ability to follow verbal and written instructions.
 Strong attention to safety, organization, and accuracy.
 Ability to complete tasks independently and within established deadlines.
 Reliable, responsible, punctual, and conscientious.
 Motivated self-starter with a team-first attitude.
 Professional demeanor and willingness to support multiple departments.
 Ability to work effectively in a fast-paced and changing environment.

Preferred Qualifications
 Previous warehouse, delivery, inventory, facilities, or general labor experience.
 Experience loading, unloading, and staging equipment or materials.
 Familiarity with warehouse…