Accommodation Manager

Location:Finlake Holiday Resort, TQ13 0EJ

Hours:Full-time, 40 hours per week

Job Type:Permanent

Are you an experienced hospitality leader with a passion for high standards, operational excellence and delivering exceptional guest experiences?

At Haulfryn,
we’re looking foran

Accommodation Manager
to lead our accommodationoperations at Finlake Holiday Resort.
This is an exciting opportunity to oversee housekeeping and hot tub operations, lead a dedicated team andplay a key role in ensuring every guest enjoys a five-star stay.

If you thrive in a fast-paced environment, take pride in presentation standards and enjoy leading teams tosuccess, we’d love to hear from you.

We believe in rewarding your hardwork with a supportive and inspiring environment. Here’s what we offer:

• Discounted Holidays at our picturesque UKholiday parks
• Discounted Meals at on-site restaurants
• 30 Days Holiday (including bank holidays),increasing to 35 days with service
• Company Sick Pay
• Pension Scheme & Life Assurance
• Be part of a company with 90 years of family valuesand a commitment to sustainability

• Lead the day-to-day operation of the Accommodation department, ensuring high standards across housekeeping and hot tub operations
• Plan and organise resources effectively tosupport occupancy levels and operational demands
• Ensure all accommodation and hot tubs are cleaned
  , checked, maintained and presented to five-star standards
• Lead, motivate and develop teams to deliver exceptional service and operational performance
• Work closely with maintenance, sublet and wideroperational teams to ensure accommodation is guest-ready on time
• Oversee hot tub compliance
  , including water testing, microbiological controls and safety procedures
• Act as a point of escalation for guest concerns relating to accommodation presentation, cleanliness, or hot tuboperations
• Monitor KPIs, guest feedback, audit results and operational standards to drive continuous improvement
• Ensure full compliance with Health &Safety, COSHH and company procedures
• Oversee stock control of cleaning supplies,chemicals, linen and operational equipment

You will bring:

• Previous management or supervisory experience
  within housekeeping, accommodation hire, hospitality, or a similar operational environment
• Strong leadership skills with the ability to motivate, coach, and develop teams
• Excellent organisational, communication and time management skills
• A strong eye for detail and commitment to maintaining high standards
• Confidence handling customer concerns andmaking sound operational decisions
• Good understanding of Health & Safety andCOSHH requirements
• Experience with hot tub operations or water testing
• PWTAG or BISHTA accreditation
• Familiarity with Parc Vu or similar systems
• Experience monitoring KPIs and quality standards

With 90 years of expertise, we’reproud to be one of the UK’s leading holiday park operators. What sets us apart?

• Exceptional Locations:Work in a place that inspires
• Family Values:Join a supportive,community-focused team
• Nurturing Nature:Sustainability is at theheart of what we do.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.