Clean Beauty Sales Associate + Educator | Beauty Heroes

PART-TIME BEAUTY EDUCATOR Beauty Heroes® Flagship | Novato, California

2–3 shifts per week | Must be available Saturday and/or Sunday

Beauty Heroes is looking for a Part-Time Beauty Educator to join our flagship store team in downtown Novato.

We’re looking for someone who genuinely loves skincare, beauty and wellness, enjoys working with people, and is curious to learn more. Our Educators play an important role in the Beauty Heroes experience — helping customers discover exceptional products, understand what they’re using and why, and make thoughtful choices that work for them.

If you have experience in beauty, skincare, spa, makeup, wellness or luxury retail — and would love to spend a few days a week surrounded by great products, interesting people and a team that cares deeply about what we do — we’d love to meet you.

Beauty Heroes® is a healthy beauty retailer and discovery service known for our exceptionally high ingredient standards and highly curated approach to beauty.

Our Novato Flagship is the physical expression of Beauty Heroes — a beautiful, welcoming destination where customers can discover extraordinary independent skincare, makeup, hair, body and wellness brands, receive personalized guidance, attend events and experience our holistic facial treatments.

We believe beauty can be luxurious, effective, joyful and more thoughtful at the same time. We call it Live Lighter.

And we believe shopping for beauty should be fun.

Our Beauty Educators are at the heart of the store.

You'll spend your shifts getting to know our customers, helping someone figure out their skincare routine, finding the right makeup or moisturizer, and introducing people to brands and products they may never have discovered otherwise.

We don't believe in pushing products. We believe in listening, educating and helping people find what genuinely works for them.

You'll receive ongoing product and ingredient education and have opportunities to learn directly from Beauty Heroes, brand founders, educators and industry experts.

• Welcome customers and create the warm, thoughtful Beauty Heroes experience we're known for
• Provide personalized skincare, makeup, hair, body and wellness recommendations
• Help customers build simple, effective beauty routines based on their individual needs and goals
• Become deeply knowledgeable about our brands, products and Beauty Heroes Ingredient Standard
• Share the Beauty Heroes philosophy around healthy beauty, sustainability and Living Lighter
• Provide in-store and occasional virtual skincare consultations
• Learn about ingredients, formulations and products through ongoing education and brand trainings
• Build relationships with customers and help grow our local Beauty Heroes community
• Participate in our in-store events, brand activations and special experiences
• Support thoughtful customer follow-up and outreach
• Help keep our store beautiful, organized, stocked and ready for discovery
  
  Assist with opening, closing, transactions, returns and the everyday details that make a great store run beautifully
• Occasionally participate in social content and other creative projects
• Pitch in wherever needed — we're a small team, and we work together

You're warm, curious and genuinely interested in people. You love beauty, but you're not interested in pushing more for the sake of more. You're the kind of person who notices the details and is excited to keep learning — about ingredients, skincare, formulation, sustainability and the stories behind great independent brands.

You also:

• Have experience in beauty, skincare, spa, makeup, wellness or luxury retail
• Love providing exceptional, personalized customer service
• Are comfortable recommending and applying…