INTL - Costa Rica - Technical Delivery Manager at Insight Global Novato, CA

Job Summary

INTL - Costa Rica - Technical Delivery Manager at Insight Global. This role involves working with SRE/Dev Tools for game studios, directly building and configuring game build environments. Perforce experience and an understanding of game developer needs are preferred.

• Coach the team on Scrum principles and best practices, guiding clear vision and self-management.
• Align team resources to business priorities and risk levels to ensure effective participation in agile events, commitment and progress toward assigned work.
• Actively develop, track, and report on risk and issue mitigation plans.
• Proactively identify, track and drive resolution of blocking issues/impediments and non-engineering action items.
• Coordinate cross-project dependency, milestone, and release management activities with other Delivery Managers.
• Facilitate triage of incoming customer tickets through Service Now.
• Manage the Sprint Backlog in Jira.
• Drive change requests for any committed work during a quarter.
• Establish and drive successful release communications.
• Drive program-level performance reporting, visibility and transparency to both internal and external leadership.
• Scope, size, and break down work with engineers based on requirements.

• 5+ years of experience as a delivery lead/manager, project manager, or producer in a fast-paced environment.
• Strong applied understanding of Agile methodologies.
• 3-5 years of experience in domains such as developer tools, build environments, and storage environment configuration.
• 3-5 years of experience directly working with engineering teams.
• Working knowledge of cloud security best practices, including security architecture, risk assessment, and vulnerability management.
• Working knowledge of designing, implementing, and managing cloud infrastructure, including compute, storage, networking, and databases.
• Proactive self-starter capable of tackling delivery challenges and formulating solutions.
• Demonstrated total-ownership mentality with a high sense of responsibility.

We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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