Interim Facilities Director

General Summary

The Interim Facilities Director is responsible for presenting a clean, safe, and quality facility to members and guests. This position oversees the maintenance, safety and cleaning processes of the Club, and is responsible for anticipating and resolving potential maintenance issues, regular care and maintenance of the property grounds and building systems, development of vendor relationships and inventory systems, managing expenses and capital expenditures, and leading a team of staff to achieve the goals of the facilities and housekeeping departments.

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our "Code of Culture". Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise.

Our Mantra

• Respect The Past
• Accept Responsibility
• Pay it Forward

Our Actions We Live By

• Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.
• Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
• Stay Humble. Hustle Harder. Show up and do the hard work; be a gritty, roll‑up‑your‑sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.
• One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
• Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Pete’s Promise

• Service Forward
• Ruthlessly Consistent
• Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives.
• Performs timely performance evaluations on Associates.
• Monitors uniform adherence for facilities and housekeeping staff.

• Manage all facility‑related operations including but not limited to HVAC, pool and spa repair and maintenance, electrical, plumbing, landscaping, courts, laundry, flooring, security, and housekeeping.
• Ensure club safety and security through continuous monitoring of facilities systems; complete daily walkthroughs of the entire club to ensure a clean, organized, safe, and well‑maintained facility, paying special attention to cleanliness and facility repair.
• Maintain inventory of chemicals and supplies; keep up to date Safety Data Sheets.
• Ensure department operates within established guidelines; manage expenses to budget; process payroll timely and accurately.

• To ensure standards of cleanliness, hygiene and tidiness throughout the facility.
• Supervise the daily cleaning of facility and outdoor areas to the highest standards.
• Ensure customer satisfaction is maintained.
• Resolve member concerns when possible and keep management informed.
• Set and maintain standards of service commensurate with the Bay Club Brand.
• Manage a stock control and ordering system to ensure availability of stock and cost control to maintain costs.

• Interacts and communicates professionally with senior management, managers, other employees, vendors, members, senior staff, owners, sponsors, clients, and public agencies.
• Promotes harmonious relations among members, staff, vendors, and the community at‑large.
• Communicates timely and follows up as appropriate.

• Promote the company’s safety goals and actively work towards ensuring a safe working environment.
• Interpret and ensure compliance with company policies and procedures.
• Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.
• Make professional development a…