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Production and Quality Manager

Job in Novato, Marin County, California, 94949, USA
Listing for: Mike's Bikes
Full Time position
Listed on 2026-03-10
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Description

Main Responsibilities:

Production:
  • Directly manage an assembly department and a team of bike builders that produce 50 to 100 bicycles per day.
  • Maintain compliance with labor law, OSHA and company safety policies
  • Conduct daily audits on assembled bikes
  • Help establish and track Builder KPIs to maintain accountability and identify training opportunities for the Bike Builders
  • Review Bike Build feedback from stores, develop improvement plans, and report back to stores on corrective steps taken
Warranty:
  • Move warranty items through the RTV process quickly, keeping the on-hand value of the RTV inventory location as low as possible
  • Refine and improve existing systems to achieve department goals
  • Keep the warranty dept. organized and conduct inventory cycle counts
  • Initiate warranty and recall procedures that comply with our vendors requirements
  • Receive and process incoming transfers from stores
  • Reinforce best practices to stores as needed based on warranty validity
  • Receive replacement warranty product from vendors and return to open stock
Requirements Skills and

Qualifications:
  • People and production management skills
  • Clear, proactive, professional communication at all times
  • Strong knowledge of bicycles, bike parts and accessories
  • Knowledge of bike repair with the ability to specify replacement parts
  • Time management:
    Goal setting, multi-tasking, prioritizing tasks to meet deadlines
  • Computer skills:
    Basic file management, Google docs, MS Word and Excel, POS
  • Work productively with little direct supervision
  • The ability to create and maintain organizational systems for inventory and workspace
  • Able to lift heavy materials (at least 50 lbs.), bend and stand for long periods of time
  • Able to work collaboratively with subordinates, peers and management.
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