Program Coordinator

PROGRAM COORDINATOR

Full Time Novato, CA, US

5 days ago Requisition

Salary Range: $33.00 To $38.00 Hourly

Regular Full time: 40 hrs./week…Non-exempt (occasional evenings and weekends)

Schedule:

Monday – Friday; 9am – 5:30pm

Pay range: $33 - $35 per hour DOE

Reports To:

Senior Director of Housing Programs

Imagine being part of a company where effort creates hope and opportunity. For 50 years, Homeward Bound of Marin has helped individuals and families experiencing homelessness find their path to housing and stability with the goal of ending homelessness in Marin County. Bring your passion for service, and we’ll support you with 100% paid health benefits, growth opportunities, and a workplace focused on case management and connection.

We’re looking for a Program Coordinator to join our adult shelter and housing team and support residents as they build stability and self‑sufficiency. In this role, you’ll work with participants in our newly opened 26‑unit workforce housing program, which provides affordable housing for adults and families transitioning out of homelessness. Residents are employed in the local community, and you will help them maintain their housing, navigate challenges, and move toward greater independence.

Through consistent, onsite support, you’ll play a key role in ensuring residents feel supported, seen, and genuinely set up for long‑term success.

At the heart of our work is a mission of Opening Doors to Safety, Dignity, Hope, and Independence. We’re looking for someone who brings compassion, sound judgment, and a genuine commitment to supporting personal growth, and who thrives in a collaborative environment. The ideal candidate is mission‑driven and well‑versed in shelter and homeless services, with the ability to work independently while contributing meaningfully to a team.

You take thoughtful initiatives, engage others with professionalism and empathy, and build strong working relationships with people from diverse lived experiences.

• Bachelor’s degree in social work, social welfare, psychology, or a related field, or at least 3 years of experience in a related residential or housing program.

• Minimum of three (3) years’ experience working with under‑resourced or low‑income populations; experience working with individuals experiencing homelessness preferred.
• Experience in residential and/or housing programs.
• Knowledge of Housing First and harm‑reduction principles.
• Working knowledge of SSI, SSDI, and SDI.
• Experience with data entry systems (HMIS, Salesforce, or similar).
• Proficiency with Microsoft Word, Excel, cloud‑based systems, and Adobe.
• Comfort working in a culturally and ethnically diverse environment.
• Working knowledge of substance dependence disorders and mental health disorders.
• Demonstrate the ability to seek feedback, ask questions, and apply constructive suggestions.
• Ability to interact with residents in a compassionate, flexible, and respectful manner, maintaining professionalism in all interactions.
• Efficient in handling multiple tasks simultaneously and making quick, informed decisions in fast paced environments.
• Ability to work effectively both independently and as part of a collaborative team.

• Ability to sit and use a computer mouse, keyboard, and monitor for moderate periods of time (1 – 3 hours per day).
• Ability to stoop, crouch, kneel, or crawl occasionally.
• Ability to lift or move objects up to 40 pounds.

• Provide housing‑focused case management in one‑on‑one settings for up to 24 single adults and group settings.
• Incorporate CalAIM care coordination and housing stabilization strategies into individualized housing and care plans, in collaboration with healthcare, behavioral health, and community‑based partners.
• Identify and address barriers to housing stabilization, including chronic homelessness, mental and physical health needs, substance use disorders, under‑employment, lack of income, and other systemic barriers.
• Skillfully prevent and/or resolve conflicts using a strengths‑based approach.
• Manage a full caseload and bi‑weekly/monthly meetings,…