Admin Supervisor

Same platform, different brand. Your saved jobs and alerts as well as your log in details have moved with you

Mon to Thur: 8.30am to 6pm
Fri: 8.30am to 5.30pm

• Acquire comprehensive knowledge of investment scheme systems, policies and operational processes.
• Conduct end-to-end testing for system implementations to ensure functionality and accuracy.
• Support the management and training of temporary staff on investment operations and procedures.
• Assist with logistics coordination and meeting arrangements for operational initiatives.
• Process investment transfer cases and maintain accurate records in relevant systems including SharePoint and case management platforms.
• Handle customer enquiries related to investment schemes and services via phone, correspondence, and various channels.
• Compile periodic statistics and reports to support operational decision-making.

• Strong organisational and time management skills
• High attention to detail and accuracy
• Ability to manage and coordinate with multiple stakeholders effectively
• Excellent written and verbal communication skills
• Ability to handle various types of email correspondence professionally
• Prior customer service experience preferred
• Demonstrated ability to work efficiently in operational environments
• Proficiency in using computer systems and databases

We regret to inform that only shortlisted candidates will be notified.

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