Assistant Manager; Clinic Operation

Assistant Manager (Clinic Operation / Novena / up $5000)

Duration: 6 months, starts around the end of April 2026

Working

Location:

Novena

Working hours:

08:30‑06:00 (Monday‑Thursday), 08:30‑05:30 (Friday)

Job Summary:

You will assist in planning and coordinating daily clinic activities and resource utilisation to ensure efficient and effective management of the clinic.

Responsibilities:

• Clinic and Staff Management
  • Review staff submissions such as leave applications, overtime claims, transport claims and course requests for Dental Assistants and Health Attendants.
  • Inform the covering Reporting Officer when staff require engagement (e.g., check‑ins, counselling).
  • Assist the covering RO in coordinating staff engagement sessions, interviews or follow‑up discussions when required.
  • Support the Dental Heads in ensuring timely and proper maintenance of clinic facilities, equipment and materials.
  • Ensure that Workplace Safety and Health and security measures are effectively in place and fully compliant with requirements.
  • Assist HQ and clinic teams in preparing Khatib Dental Clinic to increase capacity expansion.
  • Provide administrative support to the clinics when needed.
• Compliance and Audit Support
  • Coordinate with dental clinics and other divisions/departments to standardise work practices.
  • Assist clinics in preparing for audits by verifying required documents, checklists and compliance records.
• Management of Reports
  • Prepare and collate Complimentary Codes Review Reports and IPSG 4 reports for submission.
  • Support the preparation of other operational or administrative reports when required.
• HQ Coordination and Support
  • Attend meetings and provide necessary follow‑up actions.
  • Update, review or amend materials when necessary.
• Laboratory Suppliers' Review
  • Assist lab vendors and clinics with ad‑hoc matters (e.g., payment or other feedback).
• IT Support
  • Provide basic support for IT‑related matters at the clinics when required.
• DOPEX Exchange
  • Provide administrative support for the bi‑annual DOPEX changeover (Dental Officers onboarding).
• Secondary Responsibilities
  • Any other duties assigned by the department.

Qualifications:

• Bachelor’s Degree in any discipline.
• Entry level or at least 1‑3 years of experience for the Senior Executive / AM position, or 4‑6 years for the Senior AM position.
• Experience in the healthcare and/or service industry is an added advantage.
• Positive and pro‑active attitude towards work.
• Strong organisational, project management, communication and people‑management skills.
• Passion for analysing and improving workflow.
• Ability to multi‑task and work in a fast‑paced dynamic environment.
• Ability to handle projects, write and present well whilst meeting deadlines.
• Proficient in MS Office.

We regret to inform that only shortlisted candidates will be notified.