Admin & Customer Service

Location: Novena
Salary: Up to $3,000/month (Entry-level Diploma holders: $2,760/month)
Working Hours:

• Monday – Thursday: 8:30 AM – 6:00 PM

• Friday: 8:30 AM – 5:30 PM

Contract Duration: 1 Year (Extendable / Convertible)

• Handle patient enquiries through phone calls and provide administrative support.

• Follow up with patients on outstanding payments and process payment records.

• Prepare billing documents and account statements for patients.

• Reconcile daily payment collections and maintain accurate financial records.

• Assist with medical billing and documentation.

• Support finance and administrative operations, including data entry and reporting.

• Liaise with internal and external stakeholders on billing and claims-related matters.

• Perform other administrative duties as assigned.

• Minimum Diploma qualification.

• Proficient in Microsoft Office, especially Excel and Word (VLOOKUP is an advantage).

• Prior experience in customer service, collections, billing, or administrative support is preferred.

• Comfortable handling a high volume of phone calls and managing customer enquiries professionally.

• Detail-oriented with good organizational skills.

• Strong communication and interpersonal skills.

• Able to work independently in a fast-paced environment.

Opportunity to work with a renowned healthcare institution.
Gain valuable experience in healthcare administration and finance operations.
Potential for contract extension or permanent conversion.
Office hours with a stable work schedule.

• Pre-employment immunization is required. The cost will be borne by the candidate upfront and reimbursed upon successful conversion to a permanent role.

We regret to inform that only shortlisted candidates will be notified.