EFM - Analyst, Accounting Operations

Overview

Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program
• Salary Range: $24.50/hour to $30.00/hour

The Analyst, Accounting Operations provides day-to-day accounting, financial operations, analytical, and systems support to Operations Support and EFM leadership. The role manages bookkeeping, invoicing, AP/AR support, reconciliations, carrier and vendor settlements, reporting, and customer/vendor/carrier setup while maintaining accurate records and audit trails. The position will research variances, identify financial and operational trends and risks, and support process improvements to ensure accurate and timely transactions.

Following training and development, the role will be cross trained across core operations support functions and serve as a key continuity and succession resource for the Corporate Administrator and Manager, Operations Support roles.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Provide day-to-day accounting, financial operations, analytical systems, and administrative support to the Manager, Operations Support and EFM leadership; perform routine bookkeeping and maintain support schedules, transaction records, account documentation, and other financial records.
• Support blended invoicing, accounts payable, and accounts receivable functions, including preparation, review, processing, distribution, payment tracking, and supporting documentation.
• Complete account, invoice, payables, receivables, carrier settlement, and operational reconciliations; research variances, identify root causes, and coordinate corrections.
• Audit customer billing and carrier or vendor invoices, and validate carrier and vendor settlements, against agreed rates, accessorials, service and shipment details, and supporting documentation, including bills of lading, proof of delivery, customs paperwork, and related record; investigate and resolve discrepancies.
• Support weekly invoicing audits, period-end activities, and internal or external audits by preparing reconciliations, schedules, data, and supporting documentation; maintain organizing records for document retention, internal controls, reporting, and a clear audit trail.
• Compile, analyze, and interpret financial and operational data to identify trends, anomalies, risks, and opportunities; summarize findings and practical recommendations for management review.
• Create and maintain routine and ad-hoc reports, data extracts, key performance metrics, dashboards, and Excel-based tools for internal and external users.
• Complete backend customer, vendor, and carrier onboarding and system setup, including master data, billing and payment configuration, rates or terms, and required documentation; support system administration through data integrity, user access coordination, testing, process documentation, and issue resolution.
• Collaborate with Accounting, Operations, IT and other departments to resolve issues, improve workflows, strengthen controls, and support departmental projects; communicate with internal teams and as needed, customers, carriers, and vendors regarding invoices, payments, discrepancies, documentation, and system setup.
• Crosstrap on core Operations Support responsibilities and serve as the designated backup for the Corporate Administrator and key Manager, Operations Support functions during absences, transitions, vacancies, or periods of increased workload.
• Maintain an affiliative, professional demeanor, protect confidential business and financial information, provide excellent internal and external customer service.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

The…