Office & Communications Manager

Job Title

Job Description

Bonus based on performance

Competitive salary

Free food & snacks

Free uniforms

Paid time off

Training & development

Tuition assistance

Tech-Forward Execution:
Advanced proficiency in modern digital tools—including generative AI, Canva, social media management (Facebook, Instagram, Tik Tok), and digital/offline documentation management.

Education & Experience:

Associates or higher education preferred, with proven prior experience in customer service, digital marketing, or administrative roles within an early childcare environment.

Communication & Presence:
Exceptional verbal and written communication skills; naturally warm, approachable, and professional as the front-facing ambassador of the school.

Leadership & Organization:
Strong organizational skills with a demonstrated ability to support leadership, coordinate school and community events, and multitask under pressure. Discretion:
Ability to handle sensitive and confidential information with absolute discretion.

Front Desk Stewardship & Communications

The Front-Facing Anchor:
Serve as the welcoming face and voice of the school, greeting parents, vendors, and visitors with a professional demeanor.

Call & Inquiry Management:
Professionally manage front desk coverage, answer and direct phone calls, field inquiry calls, and enter all prospect information accurately into the Lead Center.

Office & Tour Support:
Schedule appointments, coordinate meetings for the director, manage incoming/outgoing mail, and assist with tour scheduling and enrollment paperwork.

Advanced Tech & Digital Operations

Content & Social Media:
Manage and update the school's digital platforms—including social media channels (FB/IG/Tik Tok), front desk digital monitors, and the school website.

Creative Design & AI Integration:
Utilize Canva and generative AI tools to design professional newsletters, flyers, event reminders, and digital marketing materials efficiently.

Documentation Management:
Maintain rigorous online and offline document organization, including children's files, folders in One Drive, and administrative playbooks.

Leadership & Event Coordination

School & Community Events:
Take a leadership role in planning, organizing, and executing school events, open houses, staff celebrations, and community/giving initiatives.

Administrative & Leadership Support:
Assist leadership with staff scheduling updates, time-off records, supply management, and maintaining an efficient front-office experience.

Brand Advocacy:
Embrace the Primrose Balanced Learning® values and effectively communicate what makes our school exceptional to families.

Competitive hourly wage based on experience.

Opportunities for career growth within the company.

A friendly, supportive team environment.

Paid time off and holidays.

Open Availability

Brand new, state-of-the-art facility.

Supportive leadership team and positive work culture.

Opportunities for professional growth within the school.

Competitive pay and benefits.

Ability to make an impact on families during their early childhood journey.

Compensation: $18.00 - $22.00 per hour