Office Administrator

Position Overview

Novelis is one of the world leaders in aluminum recycling and rolling and a leading sustainable aluminum solutions provider. Driven by our purpose of shaping a sustainable world together, we work alongside our customers to provide innovative solutions to the aerospace, automotive, beverage packaging and specialty markets. Headquartered in Atlanta, Georgia, Novelis has approximately 13,000 employees in 32 operating facilities on 4 continents.

The Novelis Novi team is looking for an Office Administrator to serve as the welcoming face and steady hand behind our office. In this highly visible, customer-facing role, you'll be the go-to person who keeps the office running smoothly while creating a great experience for employees, visitors, and customers alike — covering reception, office operations, employee experience, purchasing support, and local HR compliance activities.

Working closely with site leadership, HR, EHS, Procurement, Finance, and customer-facing leaders, you'll play a vital role in supporting strategic customer relationships and driving customer satisfaction — all while ensuring the office runs smoothly. This position requires a strong customer-service mindset, exceptional organizational skills, and the ability to manage multiple priorities simultaneously. You'll work closely with customer-facing leaders and play a vital role in supporting strategic customer relationships and driving customer satisfaction.

The customer-facing nature of this role offers a dynamic and engaging environment involving a mix of coordination, planning, support, and operations. This role provides a strong foundation for future careers in operations, customer success, project management, sales support, or business administration.

Reception, Customer & Visitor Support

• Serve as the first point of contact for employees, visitors, vendors, and customers.
• Welcome visitors, manage the sign-in process, coordinate temporary badges, and notify employee hosts of arrivals.
• Support visitor orientation and ensure visitors follow required site procedures.
• Manage incoming calls, mail, packages, and deliveries.
• Maintain a professional and welcoming reception area that reflects positively on the customer experience.

Office Operations & Administration

• Coordinate, track, and maintain office supplies, snacks, beverages, and other workplace needs.
• Manage conference room scheduling, office communications, seating charts, office directories, and shared resources.
• Coordinate administrative records, vendor contacts, and routine office documentation.
• Support onboarding and offboarding logistics, including badges, business cards, desk assignments, and workspace transitions.
• Organize and administer site leadership meetings bi-monthly to maintain and move forward agenda on office needs from all groups using the office.
• Serve as the administrative point of contact for routine office-related service requests, partnering with EHS and facility-related resources to communicate and coordinate workplace needs.
• Coordinate routine office vendors, including office services, catering, plant maintenance, janitorial services, and similar workplace support providers; schedule and communicate vendor visits.

Purchasing & Financial Administration

• Responsible for purchase orders, invoices, vendor setup, payment requests, and office and business related items for Novi office operations.
• Manage recurring office expenses, utilities, office services, supplies, and other site-related costs.
• Maintain purchasing records and support expense tracking and reconciliation.
• Serve as a central administrative resource for office purchasing needs.

Employee Experience, Culture & Community Engagement

• Plan and coordinate employee…