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Scheduling Coordinator

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: Reynolds Orthodontics
Full Time position
Listed on 2026-09-27
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Healthcare Administration, Medical Receptionist, Administrative Management
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR
Job Description & How to Apply Below

Summary of Position:

The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.

Key Benefits:
  • monthly bonus opportunities
  • Medical/Rx
  • Dental
  • Vision coverage
  • retirement plan (401-k) with a percentage match
  • flexible spending accounts
  • health savings accounts
  • an employee assistance program
  • several other benefit options

Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.

Essential Job Function:
  • Schedule, authorize and send pertinent medical records/orders for appointments
  • Maintain a positive and friendly attitude and deliver excellent customer service to patients
  • Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
  • Be receptive to training and coaching on best practices
  • Maintain an organized working space
  • Coordinate with other team members and doctors as needed for scheduling issues or questions
  • Other duties as required as they relate to the position
Knowledge, Skills and Abilities:
  • Understanding of best practices in the industry as it relates to schedule coordination and patient intake
  • Excellent customer service experience
  • Have excellent written and oral communication skills
  • Compassion and high level of service for our patients, parents, and staff
  • Integrity, always doing the right thing
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
  • Professional manner and appearance at all times
  • Computer skills:
    Microsoft office and Web Browser
  • Telephone skills:
    Proper telephone etiquette and information gathering skills
Education and Experience
  • High-School Diploma Required
  • 1-3 Years Relative Experience

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.

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