Parts Advisor

Dealership:

L0403 Audi Novi

Audi Novi
Parts Advisor

Hiring Immediately

Bring Your Automotive Parts Experience to Audi Novi

Audi Novi is hiring an experienced Parts Advisor to join our team. If you know the pace of a busy parts department, understand how important accuracy is, and take pride in supporting both customers and technicians, this is a strong opportunity to step into a high-impact role with a premium dealership.

Our Parts Advisors are a critical part of the service operation. You will help keep repairs moving by identifying the right parts, managing orders, supporting the service team, assisting customers, and maintaining organized, accurate inventory.

We are looking for someone who is detail-driven, customer-focused, and ready to contribute immediately.

As a Parts Advisor, you will:

• Assist customers, technicians, vendors, and internal team members with parts requests in a professional and timely manner.
• Answer incoming calls, respond to emails, and assist customers at the parts counter.
• Look up, identify, and specify automotive parts accurately.
• Check stock availability, place parts orders, and communicate updates clearly.
• Partner with Service Advisors and Technicians to coordinate parts for vehicle repairs and maintenance.
• Create accurate invoices and process payments or credit authorizations as needed.
• Receive, unpack, inspect, and stock incoming parts.
• Verify shipments against invoices and purchase orders for quantity, condition, cost, and accuracy.
• Maintain a clean, organized, and professional parts counter, work area, and stockroom.
• Support inventory accuracy, records of goods received, and perpetual inventory controls.
• Process core returns, warranty parts, special orders, and parts returns as needed.

• Automotive parts knowledge required.
• Dealership parts experience strongly preferred.
• Audi, Volkswagen, German brand, or luxury dealership parts experience is a plus.
• Strong attention to detail and accuracy.
• A sense of urgency and the ability to stay organized in a fast-paced environment.
• Excellent communication skills with customers, technicians, vendors, and team members.
• Ability to calculate inventory, payments, invoices, pricing, and order details accurately.
• A team-focused mindset and commitment to supporting the customer experience.
• A valid driver’s license and acceptable driving record.

At Audi Novi, you will be part of a professional dealership team that values accuracy, accountability, and customer care. This is an opportunity to bring your parts experience to a premium brand environment where your work directly supports the success of the service department and the customer experience.

As part of Lithia & Driveway, one of the largest automotive retailers in the country, you will also have access to career growth, development opportunities, and the support of a company built for long-term success.