Administrative Support Team Associate, Twelve Oaks - Part Time

Job Overview

As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes.

You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications.

From overseeing scheduling and managing cash office operations to facilitating new‑hire onboarding and supporting colleague engagement, your work enables store leadership and teams to focus on delivering exceptional customer service.

You’ll serve as a key point of contact for both store colleagues and leadership, acting as a liaison for HR‑related matters and coordinating new‑hire paperwork, onboarding, and training sessions.

Your role also includes maintaining store recognition programs, distributing reports, balancing the vault, and supporting maintenance requests.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12‑24 hours per week. All schedules contain weekend shifts. Hours are dependent on business needs and colleague availability.

Information regarding hours per week needed for benefit eligibility purposes can be found at

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture, adaptable to changing priorities, and able to work independently and as part of a team.
• Handle electronic devices with no problem.
• 1‑2 years related experience required.

• Must talk, lift, constantly move, stand, and reach with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, ladder climbing, and reaching above eye level.
• Requires good vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology necessary to perform job functions, including handheld equipment, cash register, and ability to process transactions.

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Join one of our Colleague Resource Groups and contribute to volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings at

This position may be eligible for performance‑based incentives or bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility may depend on location, job level, classification, and length of employment. Additional benefit details are available at

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.