Training Adoption Specialist

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

As a Change, Training, & Adoption Specialist (P3), you will serve as a senior individual contributor responsible for driving enterprise adoption of AI capabilities through effective change management, learning programs, and user engagement strategies. You will define and manage enterprise training pathways, AI Buddy standards, adoption frameworks, and readiness measurement approaches that enable employees to confidently embrace new ways of working.

This role requires a strong combination of change leadership, learning design, stakeholder engagement, and analytics to ensure AI investments translate into sustained behavioral change and business value. You will partner across business, technology, HR, and transformation teams to accelerate AI adoption and organizational readiness at scale.

You will be a senior individual contributor collaborating with business leaders, divisional AX teams, HR and Learning partners, AI product teams, communications teams, and end-user communities to drive AI readiness, capability building, and adoption across the enterprise.

• Define and manage enterprise AI training pathways, learning journeys, and role-based enablement programs that support workforce adoption of AI capabilities.

• Establish and maintain AI Buddy standards, guidance, and best practices to ensure consistent and effective user support experiences.

• Develop and execute change management strategies, communication plans, and adoption interventions that drive engagement and behavioral change.

• Create and maintain the enterprise AI change playbook, including methodologies, templates, toolkits, and adoption frameworks.

• Design readiness assessment approaches and adoption measurement frameworks to evaluate organizational preparedness and change effectiveness.

• Partner with business leaders and divisional AX teams to identify adoption barriers and implement targeted interventions that improve outcomes.

• Analyze training participation, adoption metrics, user feedback, and engagement data to continuously improve learning and change programs.

• Collaborate with communications, HR, and learning teams to develop awareness campaigns, enablement content, and ongoing reinforcement activities.

• Facilitate workshops, stakeholder sessions, and community-building initiatives that promote AI literacy and adoption.

• Establish dashboards and reporting mechanisms that provide visibility into readiness, adoption trends, learning effectiveness, and value realization.

• Bachelor’s degree in Organizational Development, Human Resources, Business, Education, Communications, Psychology, or a related field.

• 6+ years of experience in change management, learning and development, organizational transformation, or related disciplines.

• Strong expertise in change management methodologies, learning program design, stakeholder engagement, and adoption strategy development.

• Experience designing and delivering enterprise training programs, enablement initiatives, and capability-building frameworks.

• Strong analytical skills with experience measuring adoption, readiness, engagement, and learning effectiveness through data-driven insights.

• Proven ability to influence stakeholders, lead cross-functional initiatives, and drive organizational change in complex, fast-paced environments.

• Certifications in Prosci, Change Management,…