Strategic CSM AEC: Post-Sale ROI & Growth
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-06-19
Listing for:
Autodesk
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Autodesk is seeking a Business Customer Success Manager to oversee the post-sale customer relationship for business plan customers in the AEC industry. This role is crucial for driving ROI through tailored Customer Success Plans, managing customer health signals, and collaborating with stakeholders at all levels.
The ideal candidate will have up to 5 years of experience in customer-facing roles, exceptional communication skills, and will thrive in managing multiple accounts. This position offers a competitive salary along with a comprehensive benefits package.
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