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Member Care & Support Specialist
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-07-17
Listing for:
Dr. Mylissa's Medical Boutique
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
ORSA Credit Union is seeking a Care Solutions Agent to serve as a trusted connection for members, handling high-volume inbound inquiries with clarity and care. You will resolve routine needs, apply knowledge resources, and escalate when needed to ensure accurate outcomes.
The role emphasizes a personal touch, adherence to care center standards, and opportunities to support digital and self-service options while maintaining excellent member experience.
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