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Homeowner Care Specialist — Tier 2 Support
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-07-30
Listing for:
Toll Brothers
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
Toll Brothers in Novi, Michigan, seeks a Customer Care Consultant to provide Tier Two homeowner service support, manage work orders, and coordinate with onsite teams to resolve issues. You will schedule appointments, process purchase orders, and contribute to customer satisfaction metrics while maintaining knowledge of construction methods and Toll Brothers’ warranty guidelines.
Join a team focused on service excellence and continuous improvement, offering a comprehensive benefits package and
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