Homeowner Experience Specialist
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-08-02
Listing for:
Toll Brothers
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Toll Brothers, America’s Luxury Home Builder, seeks a Customer Care Consultant to join our Novi, Michigan team. You will provide tier two support, manage work orders, and coordinate with onsite teams to resolve homeowner service requests, aiming to improve satisfaction.
Responsibilities include triaging inquiries, scheduling trades, and processing payments while upholding Toll Brothers' warranty guidelines and customer service standards.
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