Insurance Agency Trainer & Customer Service Lead
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-08-05
Listing for:
Michigan Farm Bureau
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
-
Insurance
Job Description & How to Apply Below
Michigan Farm Bureau's Novi office seeks an Agency Customer Service Representative/Trainer to lead the Field Force with comprehensive training and support for independent contractor insurance agents to quote, sell, and service clients.
The role includes handling calls, processing transactions, resolving policy issues, and providing multi-line expertise to staff, agents, and insureds. A strong background in insurance, office operations, and customer service is required, with degrees encouraged.
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