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Member Care & Support Specialist
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-08-23
Listing for:
orsa credit union
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
orsa credit union is seeking a Care Solutions Agent to serve as a trusted contact for members. This full-time role handles high-volume inbound interactions, resolving everyday needs with clarity, confidence, and a personal touch.
The position emphasizes adherence to care center standards, effective use of knowledge tools, and balanced efficiency with warm, human connection. Schedule is Monday–Saturday with variable hours, starting hourly at $18.94.
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