BDC & Customer Experience Lead; Automotive
Listed on 2026-10-06
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Feldman Kia in Novi, MI is seeking an Assistant BDC Manager to ensure every inquiry leads to a positive customer experience. You will collaborate with BDC and Sales Managers, handle calls, emails and chats, and schedule appointments.
The ideal candidate has excellent communication, multitasking ability, CRM and Microsoft Office proficiency, attention to detail, and prior customer service or call center experience; automotive knowledge is a plus.
This posting is for the BDC & Customer Experience Lead (Automotive) role at Feldman Kia, based in Novi, MI, United States.
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We are looking to fill the BDC & Customer Experience Lead (Automotive) position at Feldman Kia in Novi, MI, United States.
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