Member Experience Specialist — Judgement- Service
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Planet Fitness is seeking a Customer Service Representative to join our team. You will greet members and guests, provide exceptional service, answer phones, and assist with tours and sign-ups.
The role includes logging amenities and communicating billing issues to members and guests, as well as maintaining a clean, welcoming front desk area. Responsibilities include timely responses to questions and concerns, regular club cleaning, and contributing to a positive, EPIC-driven team culture.
Consider building your career as a Member Experience Specialist — Judgement-Free Service at Paycom - ATS.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Novi, MI, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 17.000 - 22.000.
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