Guest Experience & Pick-Up Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Floor & Decor in Novi, MI is seeking a customer-focused team member to greet customers and oversee the storage pick‑up process. This role offers both full‑time and part‑time options and requires strong communication, reliability, and a customer‑first mindset.
You will verify identities, assist with product questions, and process pickups in the POS while adhering to safety standards and company SOPs. Training is provided, and growth opportunities exist.
Our team is growing, and we are hiring a Guest Experience & Pick-Up Specialist in Novi, MI, United States.
Learn more about the Guest Experience & Pick-Up Specialist role in the description above.
We appreciate your interest in this position.
Join Floor & Decor and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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