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Guest Experience Concierge

Job in Novi, Oakland County, Michigan, 48377, USA
Listing for: ESA Management, LLC
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17000 - 22000 USD Yearly USD 17000.00 22000.00 YEAR
Job Description & How to Apply Below

Extended Stay America in Detroit/Novi area seeks a Guest Services Representative to assist guests, answer phones, check in/out, and collect payments following company guidelines. The role includes maintaining a clean front desk area, processing reservations, and promoting ESA’s value to convert inquiries into bookings.

The position requires a High School diploma or GED and the ability to communicate in English; prior guest service experience is a plus.

Step into the Guest Experience Concierge role at ESA Management, LLC in Novi, MI, United States and grow with us.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Novi, MI, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 17.000 - 22.000.

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