Instructor - Technical Training
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-06-18
Listing for:
MacAllister Machinery Co., Inc.
Apprenticeship/Internship
position Listed on 2026-06-18
Job specializations:
-
Education / Teaching
Job Description & How to Apply Below
Position Summary
Responsible for the technical support of all branch locations, including shop floor, field service, and classroom training.
Responsibilities- Perform updates on equipment, new product introductions, and provide hands‑on support for troubleshooting and repair of technical problems with equipment and computers related to repair.
- Serve as the technical go‑to person for branches, demonstrating expertise in hydraulics, engines, powertrain, electrical/electronics, CAT support systems, and related computer skills.
- Coordinate technical communication with CAT and share information across all branches.
- Deliver technical training to branches in the classroom and on‑the‑job, covering vocational trucks, Tier 4, buses, and other equipment.
- Act as the technical support person for all branch locations.
- Take ownership of training programs, breaking down barriers to achieve training goals.
- Collaborate with the Technical Communicator to share information with CAT and across branches.
- Perform other related duties as assigned.
- At least a Level IV mechanic with above‑average performance at that level.
- Strong coaching and mentoring skills to develop mechanics during their learning curve.
- Ability to commute and spend time at all branches for classroom and on‑the‑job training.
- Excellent communication skills with CAT to resolve equipment issues and share information.
- Team player who works with other trainers/technical support personnel to improve technicians' expertise.
- Willingness to be on‑call at all hours to support technicians' repair needs.
- Availability to work 2nd or 3rd shift as necessary and to travel to other branches for coverage.
- Commitment to Mac Allister's Employee Workforce Development plans.
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All Mac Allister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
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