Associate Field Service Engineer

Job Description

We are adding a Field Engineer to our Detroit, MI team. If you are a Field Engineer looking for an opportunity to grow and develop professionally, Emerson Power & Water Solutions has an exciting opportunity for you! You will be part of a team of customer support engineers who can analyze, and tackle problems associated with the installation, startup, and operation of relatively complex distributed control systems, subsystems, and/or specific control equipment at customer locations.

You will be in a customer‑facing position providing expert support for PLCs and/or DCS systems. You will also provide direct engineering advisory assistance to the customer, and liaison within the company on issues dealing with the equipment or related matters.

At Emerson Power & Water Solutions we help customers in the world’s most crucial industries tackle the challenges of modern life. Our Power & Water Solutions business focuses on upgrading existing power plant systems with industry‑leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid.

• Perform a variety of related functions such as on‑site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered, services.
• Direct the efforts of personnel engaged in installation of control systems, subsystems, equipment, or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
• Cultivate relationships with internal project teams, customer project teams and contractors.
• Apply your advanced troubleshooting, problem‑solving, decision‑making, and planning skills.
• Provide hands‑on training to our customers on‑site or in a factory acceptance test (FAT).
• Develop and maintain good customer relations.
• Participate in the writing, review, and revision of field/operational manuals based on your hands‑on work with these systems.

• Bachelor’s degree in engineering, computer science or a similar technical curriculum, or relevant field‑engineer experience in lieu of education.
• Be able to travel up to 10‑25% to meet business needs.
• Legal authorization to work in the United States without sponsorship now or in the future.

• Experience with DCS/PLC controls.
• A working understanding of Ladder Logic, SAMA diagrams & P&s.
• Understanding of basic networking and computer assembly/troubleshooting experience.
• Experience in the power and water/wastewater treatment industries.

Our benefits include medical, dental, and vision insurance plans; an Employee Assistance Program; a 401(k) plan with employer match; tuition reimbursement; employee resource groups; recognition programs; and flexible time‑off plans, including paid parental leave, vacation and holiday leave.

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1 (including those with OPT or CPT), H‑1, H‑2, L‑1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.