Water & Wastewater Site Engineering Lead

• Provide on-site leadership, supporting daily operational and business needs

• Lead, assign, and support the development of a team of site engineers, fostering growth and accountability

• Deliver high-quality customer support, including system troubleshooting, field services, system startups, upgrades, and execution of smaller-scale projects

• Build and maintain strong customer relationships to promote satisfaction, trust, and long-term business growth

• Develop and implement training and development plans to prepare team members to meet evolving customer and technical needs

• Collaborate with the Manager of Detroit Water Projects to align staffing and support resources with project schedules

• Support estimating efforts and resource planning for future customer support and business opportunities

• Drive effective, innovative solutions to customer challenges, strengthening Emerson’s value in the water and wastewater industry

• Partner with customers to resolve technical, contractual, and warranty matters while balancing service excellence with business objectives

• Promote a culture of safety, integrity, collaboration, and continuous improvement in all activities

Requirements

• Bachelor’s degree in engineering, a technical field, or equivalent combination of education and relevant experience
• 8+ years of experience in control systems, preferrably in Water and Wastewater
• Experience leading field services or project engineering teams, for customer-facing projects
• Willingness and ability to travel up to 20% domestically
• Authorization to work in the United States without the need for current or future sponsorship

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Hard Skills

• control systems
• system troubleshooting
• field services
• system startups
• project engineering
• resource planning
• estimating
• customer support
• technical problem resolution
• training and development

Soft Skills

• leadership
• team development
• customer relationship management
• collaboration
• communication
• problem-solving
• accountability
• innovation
• safety culture
• continuous improvement

Certifications & Qualifications

• Bachelor’s degree in engineering
• technical field degree