Front Desk Lead, Pet Resort & Guest Experience
Listed on 2026-10-07
-
Hospitality / Hotel / Catering
Resort/Retreat, Business Administration, Customer Service Rep -
Customer Service/HelpDesk
Resort/Retreat, Customer Service Rep
NVA Pet Resorts is seeking a Pet Host Lead to supervise and support our front desk team, delivering a polished client experience across check-in/check-out and reservations. You will coach Pet Hosts, uphold service standards, and drive memberships and revenue while maintaining a safe, organized lobby environment.
The role emphasizes leadership, weekend/holiday availability, and strong customer service to ensure exceptional experiences for pets and their families.
This role is for the Front Desk Lead, Pet Resort & Guest Experience role at Pet Suites.
Join Pet Suites and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Front Desk Lead, Pet Resort & Guest Experience role at Pet Suites, based in Novi, MI, United States.
We are looking to fill the Front Desk Lead, Pet Resort & Guest Experience position at Pet Suites in Novi, MI, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).