Emerging Solutions Sales Specialist

Overview

Autodesk Water is a leading innovator in software for the water industry. As a Emerging Solutions Sales Specialist in our Water Products Adoption team, you will lead our pre-sales efforts to grow customer adoption of our Info
360 Asset SaaS solution in North America. You will use your combination of water industry knowledge, business strategy expertise, product knowledge and consultative selling skills to expand penetration in our target markets. This is an exciting opportunity to influence the knowledge and presence of Water industry software solutions and help Autodesk's goal of achieving a more sustainable water future.

• Expand penetration of Info
  360 Asset within water utilities and engineering service providers by understanding customer needs and demonstrating how Info
  360 Asset delivers value to their organizations
• Collaborate with other team members to provide technical expertise during the pre-sales process. This includes mapping product capabilities to customer needs, providing product demonstrations, and highlighting the benefits it can bring to the customer s water practices
• Collaborate with the Info
  360 customer success and adoption teams to ensure a smooth onboarding process for new customers based on the customer value proposition established in the presales process
• Guide customers during the Info
  360 trials or pilots. This includes establishing goals with the customer including relevant timelines and periodically checking in with customers on their progress. This also involves providing technical support, answering questions, and helping customers understand how to best use the product
• Collect, analyze, and communicate customer feedback and ideas to the product and engineering teams to help improve the product
• Navigate and manage the customer s procurement process, which can include coordination between with their legal, security, and finance departments and Autodesk teams. This could involve facilitating contract negotiations, addressing security concerns or requirements, and handling discount or pricing requests. Work closely with internal teams to ensure all customer requirements are met and any obstacles in the procurement process are effectively addressed
• Seamlessly transition customers to the Customer Success teams when a customer moves forward with their subscription. This includes ensuring that the customer and adoption teams have all the necessary information and resources to implement and adopt the software successfully based on the established use cases in previous engagements
• Work with other team members to identify opportunities for upselling and cross-selling within existing accounts
• Provide customer point-of-contact for support during evaluation phase for Info
  360
• Establish and execute on a playbook for guiding new customers through their journey in getting started with Info
  360
• Track key customer metrics and share these with management. This could include metrics related to customer satisfaction, product usage, trial conversions, or other key success indicators for customers being successful with Info
  360 products

• 5+ years of professional pre-sales experience with a complex software technology – preferably within the water/wastewater space
• Excel in developing deep customer relationships and managing assigned accounts to result in continued revenue generation and high levels of customer satisfaction
• Bachelor's Degree (preference for Engineering, IT, Business)
• Experience managing multiple complex sales of cloud-based software
• Have consistently succeeded in achieving annual goals in your sales/pre-sales roles

• Require knowledge and experience such that the incumbent can understand the full range of relevant principles, practices, and practical applications within their discipline
• Solve complex problems of diverse scope by taking a new perspective on existing solutions and applying knowledge of best practices in practical situations
• Use data analysis, judgment, and interpretation to select the right course of action. Apply creativity in recommending variations in approach
• Work independently, with close guidance given at…