Junior Network Engineer - Bilingual Japanese

Job Description Summary

This position is primarily responsible for providing implementation, support and maintenance of the technology components that comprise our client's network and infrastructure environments.

• Provide product and technical support for all versions of Microsoft's core business applications (i.e. Windows, Office), as well as virtualization environments built on Citrix, Microsoft, and VMware.
• Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever, SQL Server, SharePoint, Exchange, Active Directory, etc.).
• Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products.
• Perform tasks detailed in support tickets assigned, and document actions taken to resolve issues, client contact information, network diagrams, expenses, etc. in an efficient, professional and timely manner.
• Interface with clients and vendors to implement projects and resolve technical issues to client satisfaction.

• Fluency in Japanese language reading, writing and conversation
• Good knowledge of Windows Server and Desktop Operating Systems.
• Ability to work remotely with limited supervision.
• Must be able to relay technical information to clients with varying skill levels in a manner in which they can understand.

• Experience with networking hardware, such as managed switches, routers, and firewalls.
• Current technical certifications, such as MCSE, CCNA, or CCA.
• Hands on technical experience and knowledge of LAN/WAN operations and protocols.
• Ability to multi-task and adapt to changes quickly.
• A keen ability to learn quickly and find resolutions to technical issues.
• Analytical thinker with strong attention to detail.

• Frequent travel to client site within Chicago area required with occasional overnight or extended stays depending on project requirements.
• Maintain valid Driver's License, adequate automobile insurance and personal use vehicle in reliable working order.

• Comprehensive coverage for medical, dental, and vision needs, with multiple plan options to fit your lifestyle.
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available for tax-advantaged savings.
• Life and Disability Insurance (short- and long-term) provided to help protect you and your family.
• Employee Assistance Program (EAP) and access to wellness resources to support your mental, emotional, and physical health.

• Vacation & Sick Time – 16 combined days annually, plus 9 additional paid company holidays.
• Volunteer Time Off (VTO) – 8 hours of paid time to give back to causes you care about.
• Participation in company-wide volunteer opportunities, reflecting our values of service and impact.
• 401(k) with Employer Match – Calsoft matches 100% of the first 3% you contribute and 50% of the next 2%, for a total potential 4% company match
• Employee Stock Ownership Plan (ESOP) – build long-term wealth as a shareholder in the company
• Pre-tax commuter benefits and other voluntary insurance options available.

• Training programs and learning opportunities to strengthen your skills.
• Certification incentives – we provide reimbursement for job-related training and offer bonuses for achieving Microsoft certifications.
• Career development support to help you learn, grow, and take on new challenges.