Sr Manager - Mass Market Technical Leader - Americas

Technical Leader, Mass Market Technical Support

Location options in Novi, Michigan, Austin, Texas, San Jose, CA, or Remote.

NXP Semiconductors enables a smarter, safer, and more sustainable world through innovation at the Intelligent Edge. As a global leader in secure connectivity and embedded processing, NXP delivers scalable hardware and software platforms powering automotive, industrial, IoT, robotics, and edge AI applications.

We combine deep system expertise with a strong distribution ecosystem to bring intelligent solutions to market at scale.

Role Overview

We are seeking a technical leader to head Mass Market Technical Support for the Americas within the CAS organization.

Key Responsibilities

Lead Americas Mass Market Technical Execution

· Manage and develop NXP FAEs supporting Mass Market customers

· Establish clear technical priorities aligned to growth initiatives

· Ensure consistent positioning of NXP's embedded, connectivity, and AI solutions

Enable and Influence Distribution Technical Ecosystem

· Partner with distribution technical leadership to align support strategy

· Drive scalable training, certification, and enablement programs

· Participate in joint business and technical reviews with key distributors

· Elevate distributor FAE capability in embedded processing and edge AI

Drive Growth Through Technical Engagement

· Support design-in strategies across microcontrollers, processors, connectivity, and system solutions

· Collaborate with Sales, Product Lines, Marketing, and Engineering to align technical execution

· Contribute to measurable improvements in design wins, funnel growth, and customer expansion

Build and Develop Talent

· Recruit, coach, and develop FAEs

· Establish structured onboarding and development paths for new college graduates

· Build a sustainable early-career technical pipeline

· Coach for technical depth, customer influence, and business acumen

· Foster a performance-driven, customer-first culture

Qualifications

· Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline

· 7–10 years of experience in Field Applications, Product Engineering, or Technical Support roles

· Prior people leadership experience (formal or team lead capacity)

· Strong background in embedded systems, microcontrollers, and system-level architecture

· Experience with AI-enabled embedded systems or edge computing architectures preferred

· Demonstrated experience working with semiconductor distribution and distributor technical support teams

· Experience developing early-career engineers or new college graduates preferred

· Solid understanding of business development and design-in cycles

· Strong communication and stakeholder management skills

· Willingness to travel up to 25%

More information about NXP in the United States...

NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.