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Senior Application Support & Service Desk Lead
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-07-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Scout Motors seeks an experienced IT Service Desks leader to shape the application support strategy and operating model across locations. You will define service standards, SLAs, and KPIs, partner with Desk Leads to drive governance, and own L2/L3 support for enterprise applications.
You will guide release cycles, access management, and automation initiatives while mentoring analysts, advancing incident resolution, and improving end-user productivity in a fast-growth environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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