Building Technology Coordinator

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL - Building Technology Coordinator (P3)

Location:

Anywhere in the US (ET preferred)

Work Schedule:

Remote, M-F 8 AM - 5 PM

Reports to:

Head of Smart Building Services, Americas

Estimated compensation for this position is: $76,100 - $114,000 annually

The Building Technology Coordinator provides process coordination and tracking capacity for building technology (BT) operations across assigned client accounts. This role owns the workflow, tracking, documentation, and cross-party coordination layer that keeps BT operations moving across a large, distributed portfolio - complementing the hands‑on technical execution of the BMS / OT Technology Support Specialist.

• Review vulnerability reports from scanning tools (e.g., Qualys, Phosphorus.io); support risk prioritization by asset class and severity; update remediation status in tracking systems.
• Assign remediation tasks to appropriate asset owners, product owners, and technical teams; track progress across the BT portfolio and escal. stalled items to leadership.
• Coordinate remediation for assets under managed services vendor contracts; support enterprise patch tracking and compliance reporting in coordination with the Specialist.

• Own the product end‑of‑life (EOL) designation process; maintain EOL records in the CMMS/ITAM platform; initiate and track remediation workflows for affected assets.
• Coordinate replacement scheduling and exception management with OT asset managers for EOL assets.
• Provide lifecycle governance coordination for asset and application milestones (onboarding, implementation, retirement) in conjunction with the Specialist.

• Maintain accuracy and completeness of asset records in the CMMS/ITAM platform; verify asset attributes and approve building systems change requests.
• Reconcile asset record discrepancies by reviewing data and coordinating corrections with site contacts, integrators, and product owners.
• Support automated asset discovery activities, ensuring discovered assets are properly recorded and actioned.

• Submit evidence when new patches are identified; track patches through the patch tracking process; submit package requests and create change requests to initiate deployments.
• Submit testing documentation and baseline updates to product owners; map new baselines to applicable products following validation by the Specialist.
• Coordinate the change and release cycle across stakeholders, tracking progress from submission through deployment close‑out.

• Serve as coordination point with managed services vendors for remediation efforts; track vendor commitments and surface delays to leadership.
• Attend coordination meetings with vendors and integrators (e.g., BMS controls vendors, network and security contractors); develop and document new processes arising from vendor activities.
• Maintain a vendor risk register; track and surface third‑party risks to leadership.

• Monitor the team's work queue; manage task assignment and triage of intake requests from stakeholders, vendors, and site contacts; track open vs. resolved items across the team.
• Own the BT operational risk register; drive burndown of open items by coordinating action owners and surfacing blockers to leadership.
• Produce leadership dashboards, KPI reports, and status reports covering patching compliance, EOL counts, vulnerability burndown, and change cycle metrics.

• Att…