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Hybrid IT Help Desk Agent - Flexible, Supportive Tech
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-08-22
Listing for:
Learning Care
Full Time, Part Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Learning Care in Novi, MI is seeking a Level 1 Help Desk Agent. The role provides prompt, professional support for hardware, software, and network issues via phone, email, chat, and ticketing systems. Hybrid schedule: 2 in-office days weekly (Wed & Thu) with 8:30am-5:30pm hours.
Minimum qualifications include a help desk or support background, Windows 11 knowledge, AD provisioning, and ITSM experience. Benefits include childcare discounts, health plans, 401(k) match, tuition assistance, and paid
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